Passion, dedication, experience – these are just a few of the characteristics to describe the Steinway craftsmen. They produce the grand and upright pianos with great love of detail because they know that these instruments bring delight to many people around the world – and they are committed to ensuring this. The result is instruments with a soul. Staff turnover is a foreign word at Steinway & Sons, and it is not rare for members of staff to have served for 25, 40, or even 50 years. Everyone who works at Steinway & Sons has his personal story – please listen to just a few examples.