Steinway Serviceplan

As with a car, which must be inspected periodically at an auto shop, a piano also requires regular attention. If it is played often, the piano's natural components such as, woods, felt or leather will perform a considerable amount of work. Whether it is the piano's mechanism, keyboard or hammer felt - an expert examination by our service technicians will ensure that your instrument enjoys a uniform sound profile and a prolonged life span.

The Steinway service department in Hamburg can answer a wide range of questions about your instrument.  Our professional team is lead by Hartwig Kalb, who was worked as a piano builder for over 35 years at Steinway & Sons.  Whether it is booking a maintenance date, renting an instrument, ordering spare parts, general questions about instrument care, tips for installation or the restoration of historical instruments – we are at your disposition.


Any Questions? Do not hesitate to call or send an e-mail to:
Hartwig Kalb
Steinway & Sons
Rondenbarg 10
22525 Hamburg
+49 - (0)40 - 85 391 106

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