Steinway Buyer's Guide

Take your time when selecting your grand or upright piano. We want you to be able to enjoy it for a long time. For this reason we have put together many useful tips in a single Buyer's Guide, available here as a PDF for you to download:


In addition to your personal musical requirements, the size of the room where your upright or grand piano will stand is of crucial importance. Sound quality and volume are directly related to the size of the soundboard and the length of the strings. In other words, the larger the instrument is, the fuller its sound will be.

Upright or grand piano

If you have enough space and your budget allows it, you should choose a grand piano. Please be aware, however, that a top-class upright piano is always a better choice than an inferior grand.

The essential difference between an upright and a grand, apart from the external appearance and size, is the position of the soundboard. In a grand piano, the soundboard and strings are positioned horizontally, whereas in an upright piano, they are positioned vertically. Thus, in a grand piano the action works with gravity and is more responsive than in an upright piano.

Caring for your piano

A regular service is important, and every piano owner should see this as an essential part of piano ownership. Three criteria are important for maintaining the sound of your piano: tuning, which brings the piano back to pitch; voicing, which affects the piano’s tone; and regulation, the adjustment of the action mechanism which affects the touch of the piano.

Tuning and voicing

The tuning and voicing of a piano are two different aspects that affect how it generates tones of optimal quality. When tuning a piano, you set the correct pitch for it by adjusting the tension of the strings, whereas when voicing it you determine the quality of each tone by, for example, taking a voicing tool and piercing its needle through the hammer felt.


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